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Time off is where you request paid leave and see your current balances.

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Balances

At the top of the page you’ll see one card per time-bank type:
TypeDefault use
VacationPlanned time off
SickIllness, doctor appointments
PersonalPersonal days off, at your org’s discretion
CompTime earned in lieu of overtime pay
UnpaidTime off without pay
Each card shows:
  • Current balance (in hours)
  • Accrual per pay period
  • YTD used

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Requesting time off

1

Click 'Request time off'

Top right of the Time off page.
2

Pick a type and enter hours

For a partial day, enter the number of hours. For full days, enter 8 (or your standard shift length) × number of days.
3

Set start and end dates

For single-day PTO, leave end date blank or equal to start.
4

Add a reason (optional)

Some supervisors want context, some don’t. Short note if helpful.
5

Mark unscheduled if applicable

Check This is an unscheduled absence if you’re calling out right now. Regular planned PTO leaves this unchecked.
6

Submit

The request is pending. Supervisors get an in-app message and an email (if SMTP is configured).

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After you submit

The request shows up in the Requests table at the bottom of the Time off page. Status starts at pending. You can Cancel a pending request any time. When approved:
  • Status flips to approved
  • The hours deduct from your time-bank balance
  • A message lands in your Inbox, and you get an email if SMTP is configured
If denied, you get a message explaining why (if the supervisor included a note).

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Requesting PTO for a specific shift

If you already have a shift scheduled and want to convert it to PTO:
  1. Go to My Schedule and click the shift.
  2. Click Request as PTO.
  3. The form pre-fills the date and hours. Pick a type, add a reason, submit.

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Common questions

Yes — an in-app message in your Inbox, plus an email if your org has SMTP set up (see SMTP).
The app doesn’t block submission based on balance (some orgs allow negative balances or borrowing). Supervisors see the balance in Approvals and decide.
Not directly — cancel it and submit a new one.
Anything you didn’t request in advance — typical examples: calling out sick the morning of a shift, a family emergency. The flag lets your supervisor and reports distinguish scheduled vs. unscheduled absences for attendance tracking.