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A coverage plan defines the minimum staffing requirements for a schedule. iWorkWhen maps the ScheduleExpress coverage workflows while keeping the modern app layout:
  • View Coverage Plans: /app/admin/coverage
  • Create Coverage Plan: /app/admin/coverage
  • View Coverage Exceptions: /app/admin/coverage
  • View Coverage Assignment: /app/admin/coverage/assignments

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Requirements

Coverage requirements include:
  • day of week
  • start and end time
  • minimum staff
  • optional location
  • optional role label
  • optional job category
  • priority

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Exceptions

Coverage exceptions override a requirement for a specific date with a positive or negative staffing adjustment and a reason.

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Assignments

Use /app/admin/coverage/assignments to assign a user or existing shift to a coverage requirement. Assignments are stored separately from shifts so supervisors can audit who filled each requirement.

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Gap detection

Coverage data is visible to supervisors before approving PTO, trades, or schedule changes. Compare the requirement minimum against scheduled staff and recorded coverage assignments.

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Required permissions

  • coverage.view — view coverage plans and assignments
  • coverage.manage — create plans, requirements, and exceptions
  • coverage.assign — record coverage assignments