# iWorkWhen

> Modern shift scheduling for teams that run 24/7.

## Docs

- [Audit log](https://docs.iworkwhen.com/admin/audit-log.md): Who did what, when.
- [Bidding rounds](https://docs.iworkwhen.com/admin/bidding-rounds.md): Manage vacation and shift bidding windows.
- [Coverage plans](https://docs.iworkwhen.com/admin/coverage-plans.md): Coverage requirements, exceptions, validation, and assignments.
- [Customer rules](https://docs.iworkwhen.com/admin/customer-rules.md): Scheduling config — company name, pay period, OT threshold, holidays.
- [Duty plans](https://docs.iworkwhen.com/admin/duty-plans.md): Define recurring duty patterns and assign duties per-shift.
- [Groups](https://docs.iworkwhen.com/admin/groups.md): Organizational groups / teams — e.g. Operations, Admin-Technical.
- [Positions / Locations](https://docs.iworkwhen.com/admin/locations.md): Optional console or position assignments. Not required for shifts.
- [Reports](https://docs.iworkwhen.com/admin/reports.md): Saved report configurations and live stats.
- [Roles](https://docs.iworkwhen.com/admin/roles.md): Named bundles of permissions assigned to users.
- [Schedules](https://docs.iworkwhen.com/admin/schedules.md): Draft, publish, and quick-add shifts for a period.
- [Setup Options](https://docs.iworkwhen.com/admin/setup.md): ScheduleExpress-parity setup tables, pay periods, and schedule views.
- [Shift definitions](https://docs.iworkwhen.com/admin/shift-definitions.md): Reusable shift templates — the building blocks of schedules.
- [SMTP / Email](https://docs.iworkwhen.com/admin/smtp.md): Configure outbound email — Exchange 365 or any SMTP server.
- [Time banks](https://docs.iworkwhen.com/admin/time-banks.md): Per-user PTO, sick, personal, and comp time balances.
- [Users](https://docs.iworkwhen.com/admin/users.md): Create, edit, disable, and assign roles to employee accounts.
- [Core concepts](https://docs.iworkwhen.com/concepts.md): The nouns you'll see everywhere — shifts, schedules, time banks, coverage, bidding rounds, and more.
- [Welcome to iWorkWhen](https://docs.iworkwhen.com/introduction.md): Modern shift scheduling for teams that run 24/7 — built for dispatch centers, ops teams, and anyone who trades shifts at 2am.
- [Permissions overview](https://docs.iworkwhen.com/permissions-overview.md): How iWorkWhen decides what each user can see and do.
- [Quickstart](https://docs.iworkwhen.com/quickstart.md): First five minutes in iWorkWhen — sign in, find your shift, request time off.
- [FAQ](https://docs.iworkwhen.com/reference/faq.md): Frequently asked questions.
- [Permissions reference](https://docs.iworkwhen.com/reference/permissions.md): Every permission key and what it unlocks.
- [Security model](https://docs.iworkwhen.com/reference/security.md): How iWorkWhen keeps your data safe.
- [Statuses](https://docs.iworkwhen.com/reference/statuses.md): Every status value you'll see across shifts, trades, absences, and more.
- [Troubleshooting](https://docs.iworkwhen.com/reference/troubleshooting.md): Common problems and how to fix them.
- [Approvals](https://docs.iworkwhen.com/supervisors/approvals.md): Approve or deny trades, absences, and overtime for your team.
- [Spotting coverage gaps](https://docs.iworkwhen.com/supervisors/coverage-gaps.md): Find understaffed days before they become emergencies.
- [Posting open shifts](https://docs.iworkwhen.com/supervisors/open-shifts.md): Create OT opportunities and assign them to volunteers.
- [Bidding](https://docs.iworkwhen.com/users/bidding.md): Rank your preferred vacation weeks or shift rotations. Slots fill by seniority.
- [Duties](https://docs.iworkwhen.com/users/duties.md): Your in-shift timeline — breaks, console primary, training blocks.
- [Inbox](https://docs.iworkwhen.com/users/inbox.md): In-app messages — trades, approvals, schedule publishes, direct messages.
- [My schedule](https://docs.iworkwhen.com/users/my-schedule.md): The month calendar — your shifts, or your team's.
- [Notes](https://docs.iworkwhen.com/users/notes.md): Personal or shared notes tied to a user, a date, or a shift.
- [Open shifts](https://docs.iworkwhen.com/users/open-shifts.md): Pick up extra hours. Claim any posted overtime shift you qualify for.
- [Overtime](https://docs.iworkwhen.com/users/overtime.md): Volunteer for open shifts, post availability, or request OT.
- [Profile](https://docs.iworkwhen.com/users/profile.md): Your display name, phone, password, and account details.
- [Special assignments](https://docs.iworkwhen.com/users/special-assignments.md): Training, projects, committees — work that lives outside the normal shift schedule.
- [Team](https://docs.iworkwhen.com/users/team.md): The roster — who's on now, who's on next, who's out.
- [Time off](https://docs.iworkwhen.com/users/time-off.md): Request vacation, sick, personal, or comp time. Track your balances.
- [Timesheet](https://docs.iworkwhen.com/users/timesheet.md): Hours worked in the current pay period — regular, overtime, total.
- [Today](https://docs.iworkwhen.com/users/today.md): Your daily dashboard — current shift, week ahead, pending items.
- [Trades](https://docs.iworkwhen.com/users/trades.md): Swap a shift with a teammate, or give a shift away.

## OpenAPI Specs

- [openapi](https://docs.iworkwhen.com/api-reference/openapi.json)